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☰ Return Material Authorisation

If you have received a defective or malfunctioning part from EMPR® Australia, and require it to be replaced, you can submit a request for Return Material Authorisation (RMA). Please click the following link and you will be directed to an online RMA form.


Return Material Authorisation

☰ Parts Order Cancellation

If you have placed an order on EMPR® Australia and now require it to be cancelled, it may be possible depending on the stage of delivery. To cancel an order, please click the following link and you will be directed to an order cancellation online form.


Order Cancellation Form

☰ Business Partner Application

EMPR® Australia can offer your business or organisation additional benefits such as discounted pricing, access to better part distribution and return procedures. If you would like to apply for Business Partner with EMPR® Australia, please submit an online application. The link below will direct you to an online Business Partner Application form.


You must be logged in to access this form. If you dont have a login you can create one by clicking on the Create a New Account.

☰ Credit Application

EMPR® Australia offers credit accounts to approved customers. If you would like to apply for credit with EMPR® Australia, please submit an online application. The link below will direct you to an online Credit Application form.


Credit Application Form

☰ Supplier Application

If you would like to apply for Vendor Partner with EMPR® Australia, please submit an online application. The link below will direct you to an online Vendor Partner Application form.


Vendor Partner Form