Customised Parts Distribution
EMPR has been at the forefront of innovating customisable, replacement parts solutions since 1998. We design, implement, deploy, and manage all-encompassing, parts distribution solutions to meet our customers, partners, and manufacturers requirements.
Ecommerce Solutions
Utilising our in-house development team and our 20+ years of spare parts experience & IP, we take complex data and tailor unique online solutions, to display; bill of materials, detailed part information & secure ordering for all customers.
Warehouse & Logistics Services
We offer our customers and partners a wide range of customised logistics solutions, including delivery services, management, and reverse logistics services throughout the South Pacific region.
Inventory
Replacement Parts is in our DNA - for 20+ years we have been revolutionising the industry with how we procure, manage and supply parts throughout the South Pacific region.
Quality and Packaging
All products we supply go through our intense quality control and inspection process. EMPR also offers customised kitting and re-pack processes to meet manufacturers, partners & customer’s needs.
End of Life and Constrained Support
Since our inception in 1998, we have been utilising our network of trusted sources to support our customers and partners with the supply of constrained / end-of-life products.
Warranty
EMPR offers an end-to-end warranty solutions to meet our customers & partners requirements.
Pre and Post Sales
We offer our customers and partners a broad range of pre and post sales services, utilising our in-house team of sales and support experts, backed by Technical Account Managers, Product Managers, and Inside Sales & Support teams.
Finance
EMPR offers a broad range of payment options including flexible trading terms and credit facilities.
Compliance
We pride ourselves on being fully PCI compliant and maintain our own in-house Business Management System. We also engage external financial auditors for annual reviews, in accordance with Australian and New Zealand Corporation Laws.